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Newport Office

51 High Street, Newport, Shropshire, TF10 7AT

Monday to Friday – 09:00 – 17:00

01952 812 380

Stafford Office

Odeon Buildings, 1 Newport Road, Stafford, Staffordshire, ST16 2HH

Monday to Friday – 09:00 – 17:00

01785 251 790

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    It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

    Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.


    Alternatively, if your policy is arranged with a Lloyd’s syndicate and you wish Lloyd’s to investigate your complaint, click the link below to find out more.

    Find out more