1.

The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2.

Whose products do we offer?

We offer products from a range of insurers for TERM (Life) ASSURANCE; INCOME & HEALTH PROTECTION Plans

3.

Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs.

4.

What will you have to pay us for this service?

No fee – Commission will be paid to us by the Provider.

You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

5.

Who regulates us?

Fiveways Insurance Consultants Ltd t/a Fiveways Insurance Group, whose registered office is 51 High Street, Newport, Shropshire, TF107AT, is authorised and regulated by the Financial Services Authority. Our FSA Register number is 309418.
Our permitted business is advising on, arranging (bringing about) and administering Insurance Contracts.You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

6.

What to do if you have a complaint

If you wish to register a complaint, please contact us:

… in writing

Fiveways Insurance Group, 51 High Street, Newport, Shropshire TF10 7AT

… by phone

Telephone 01952 812380

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7.

Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.Further information about the compensation scheme arrangements is available from the FSCS.