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Newport Office

51 High Street, Newport, Shropshire, TF10 7AT

01952 812 380
enquiries@fivewaysinsurance.co.uk

Christmas Opening Hours

Friday 21st December 9:00 – 17:00
Monday 24th December Closed
Tuesday 25th December Closed
Wednesday 26th Closed
Thursday 27th 9:30 – 16:00
Friday 28th 9:30 – 16:00
Monday 31st 9:30 – 12:00
Tuesday 1st January Closed
Wednesday 2nd January 9:00 – 17:00

Stafford Office

Odeon Buildings, 1 Newport Road, Stafford, Staffordshire, ST16 2HH

01785 251 790
stafford@fivewaysinsurance.co.uk

Christmas Opening Hours

Friday 21st December 9:00 – 17:30
Saturday 22nd 9:00 – 12:00
Monday 24th December Closed
Tuesday 25th December Closed
Wednesday 26th Closed
Thursday 27th 9:00 – 16:00
Friday 28th 9:00 – 16:00
Saturday 29th 9:00 – 12:00
Monday 31st 9:00 – 13:00
Tuesday 1st January Closed
Wednesday 2nd January 9:00 – 17:30

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Fiveways

It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.

Lloyd’s

Alternatively, if your policy is arranged with a Lloyd’s syndicate and you wish Lloyd’s to investigate your complaint, click the link below to find out more.

Find out more